{"id":66,"date":"2023-08-30T18:42:57","date_gmt":"2023-08-30T18:42:57","guid":{"rendered":"https:\/\/www.comic-con.org\/wc\/?page_id=66"},"modified":"2023-10-06T23:15:05","modified_gmt":"2023-10-06T23:15:05","slug":"help","status":"publish","type":"page","link":"https:\/\/www.comic-con.org\/wc\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\n

Help Center<\/h1>\n\n\n\n
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JUMP TO TOPIC:<\/p>\n<\/div>\n\n\n\n

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Member ID<\/a><\/div>\n\n\n\n
Attendees<\/a><\/div>\n\n\n\n
Professionals<\/a><\/div>\n\n\n\n
Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Comic-Con Member ID<\/mark><\/p>\n\n\n\n

Account FAQ<\/span><\/h3>\n<\/div>\n\n\n\n
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I forgot my Member ID and\/or password, what should I do?<\/summary>\n

Please visit the Member ID Portal<\/a> and click the “Forgot Member ID” link. Enter the email associated with your Member ID account and you will be sent an email with your requested information. <\/p>\n\n\n\n

If you no longer have access to the email account that you originally used to register, you will need to contact Comic-Con directly<\/a> to update your email address. Please do not attempt to create a second Member ID account.<\/em><\/strong><\/p>\n<\/details>\n\n\n\n

I have a new email address and\/or phone number. How do I change it on my account?<\/summary>\n

Log in to your Member ID account<\/a> and go to your Account Dashboard.<\/p>\n\n\n\n

Click \u201cMy Account Information\u201d to update your email address or phone number.<\/p>\n\n\n\n

Click \u201cMy Addresses\u201d to update your address. If your primary address is where you want badges mailed, click \u201cEdit\u201d, check the box next to \u201cPrimary Shipping Address<\/strong>\u201d, and click \u201cSave\u201d.<\/p>\n\n\n\n

If your primary address is correct but you want your badges to be mailed elsewhere, click \u201c+Add Address\u201d. Enter your shipping address information, check the box next to \u201cPrimary Shipping Address<\/strong>\u201d, and click \u201cSave\u201d.<\/p>\n<\/details>\n\n\n\n

Will I need to sign up for a Member ID again next year?<\/summary>\n

No. You only need to sign up for a Comic-Con Member ID <\/a>once. If you wish to purchase a badge for Comic-Con 2023 and beyond, you will use your same Member ID.<\/p>\n<\/details>\n\n\n\n

I share an email address with my partner or family member. Why do we each need a unique email address?<\/summary>\n

By requiring a unique email address for each Comic-Con Member ID, our goal is to increase the speed of the online registration process, prevent duplicate registrations, and prevent scalpers from reselling badges at inflated prices. Our hope is that the Member ID system will allow more fans to purchase badges for this very popular event.<\/p>\n<\/details>\n\n\n\n

Are there a limited number of Member IDs available?<\/summary>\n

Anyone (ages 13 and up) may register for a Member ID<\/a><\/strong> – they will not run out. Please note that duplicate email addresses are not allowed and each person may only have one Member ID. <\/strong>Duplicate Member ID registrations will be automatically deleted. If it is found that you have registered for more than one Member ID, San Diego Comic Convention (SDCC) reserves the right to automatically cancel all of your Member ID accounts and refund, less a 10% processing fee and the handling fee, at SDCC’s sole discretion, any badge purchases made by those accounts.  <\/p>\n<\/details>\n\n\n\n

Why haven’t I received emails from Comic-Con?<\/summary>\n

If you are not receiving emails from Comic-Con, it is possible that you have not opted in to email communication. To receive email notifications, log in to your Member ID account<\/a> and click \u201cMy Account Information\u201d. If you want to receive important registration information, select \u201cYes\u201d from the dropdown for \u201cDo you want to receive marketing emails?\u201d. On the same page, there are three additional opt-in preferences you can customize. Remember, if you do not select \u201cYes\u201d or do not check an OptIn box, you will not receive correspondence from that source.<\/strong><\/em><\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Wondercon<\/p>\n\n\n\n

Badge purchase faq<\/h2>\n<\/div>\n\n\n\n
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When do WonderCon badges go on sale?<\/summary>\n

Traditionally, WonderCon badges go on sale in the winter. Keep an eye on this page! To purchase a badge for WonderCon, you must have a valid and confirmed Comic-Con Member ID. Read our Member ID page for more information<\/a>.<\/strong> <\/p>\n\n\n\n

We strongly encourage you to follow us on Facebook<\/a><\/strong>, Twitter<\/a><\/strong>, Instagram<\/a><\/strong>, and Toucan – The official blog of Comic-Con and WonderCon<\/a><\/strong> – for badge sale date announcements.<\/p>\n<\/details>\n\n\n\n

How do I purchase a WonderCon badge?<\/summary>\n

Everyone who intends to purchase, apply, or register for a WonderCon badge must have a valid and confirmed Comic-Con Member ID. Click here<\/a><\/strong> to learn more about creating your Member ID. <\/p>\n\n\n\n

If you already have a Comic-Con Member ID, simply log in to your account<\/a><\/strong> and select “Buy WonderCon Badges<\/strong>” from the top menu bar. Follow along with our step-by-step instructions on our Badge Sale<\/a><\/strong> page.<\/p>\n<\/details>\n\n\n\n

Can I purchase a badge for my friend?<\/summary>\n

Yes! There is no limit to how many badges you can purchase for friends and family! To purchase a badge for others, you need the Member ID and last name of each person exactly as it appears on their Member ID account. If the last name includes special characters or a suffix, they must be included. If the suffix includes punctuation (such as commas, periods, and special characters), that must be included as well.<\/p>\n\n\n\n

Each attendee is required to pick up their own badge. If you purchase a badge for a friend, you cannot pick up their badge for them.<\/p>\n<\/details>\n\n\n\n

Can I transfer my WonderCon badge?<\/summary>\n

Reselling, sharing, or transferring a WonderCon badge or complimentary pass is strictly prohibited. Badges are non-transferable.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Wondercon professional<\/mark><\/p>\n\n\n\n

registration faq<\/span><\/h2>\n\n\n\n
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How To Register<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Does WonderCon 2025 registration qualify me for a Comic-Con 2025 badge?<\/summary>\n

No, this registration period is for WonderCon 2025 only. To register for Comic-Con 2025, please visit Comic-Con\u2019s Registration Information<\/a> page.<\/p>\n<\/details>\n\n\n\n

Do all qualifying professionals get a badge? Do I need to register as soon as online registration opens?<\/summary>\n

All NOT DUE professionals are guaranteed a badge for WonderCon 2025, but they are not automatically added to accounts. You must register for your badge online during the professional registration period.<\/strong><\/p>\n<\/details>\n\n\n\n

Can I bring a guest to WonderCon?<\/summary>\n

Each verified professional may request a complimentary WonderCon 2025 badge for up to two guests until capacity is reached. Once registration opens, follow the instructions that will be outlined in the REGISTER AS A PROFESSIONAL<\/a> section.<\/p>\n\n\n\n

All guests must have a valid Comic-Con Member ID account<\/a>.<\/strong> Guest badges are limited, and not all guests can be accommodated. Professional guest badges may be used to register up to two adult or junior (age 13-17) members. We encourage you to register your guest badge(s) at the same time you register your own badge.<\/p>\n\n\n\n

Children (age 12 and under) are free with a professional badge and do not count toward your guest limit. Child badges must be registered on-site at the Registration area in\u00a0the\u00a0Anaheim Convention Center<\/strong>.\u00a0The child must be present to receive a badge.<\/p>\n<\/details>\n\n\n\n

How do I change the name of my registered professional guest?<\/summary>\n

Once Professional Badge Registration opens, please contact proreg@comic-con.org if guest name corrections are needed. Be sure to include your name, your Comic-Con Member ID, and the names and Member IDs of the guests that you need to have changed.<\/p>\n<\/details>\n\n\n\n

How do I see what badges I have registered?<\/summary>\n

To view your badge order, log in to your Member ID account and click the \u201cMy Badges\u201d option under \u201cAccounts\u201d in the top menu bar. This will show you all badges that you have registered for past shows since migrating to our current Member ID Portal in 2021. <\/p>\n\n\n\n

Please be sure that the order you are looking at says \u201cWonderCon 2025 Professional Registration.\u201d If none of your badge orders say \u201cWonderCon 2025 Professional Registration\u201d you have not yet registered for a WonderCon 2025 professional badge. Please view our REGISTER AS A PROFESSIONAL<\/a> section for instructions.<\/p>\n<\/details>\n\n\n\n

Will my badge be shipped to me?<\/summary>\n

Badges registered by February 13, 2025, will be shipped to the registering professional. We cannot ship to international addresses. The registering professional must have a valid, domestic address saved as their \u201cPrimary Shipping Address\u201d on their Member ID account by the February 13, 2025 deadline to have their badge shipped. Badges not shipped for any reason can be picked up on-site.<\/p>\n<\/details>\n\n\n\n

How do I pick up my badge?<\/summary>\n

If your badge is not mailed, your barcode confirmation email will contain instructions for badge pick-up. Please bring your badge confirmation and a valid photo ID to pick up your badge when you arrive on-site. Badge confirmations will become available after the shipping deadline passes.<\/p>\n<\/details>\n\n\n\n

I am a guest of a professional, where is my badge?<\/summary>\n

Professional guest badges are provided only to the professional who registered them. Guests cannot pick up their own badge. Please contact the professional who registered you as a guest to arrange the receipt of your badge; we cannot hold badges at the Professionals Desk.<\/p>\n<\/details>\n\n\n\n

I applied before the September 20, 2024 deadline to be considered for WonderCon 2025, but my application has not been reviewed yet. WIll I still be able to register as a professional if I’m approved?<\/summary>\n

Yes! If you submitted your application before the deadline, it will be reviewed in consideration for our 2025 shows. If approved, you will have the opportunity to register your approved allotment of badges and guest badges until registration closes.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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didn’t find your answer?<\/h2>\n\n\n\n
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Contact us<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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